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| QA Manager |
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Quality Assurance Manager
Position Overview
- Demonstrate efficiencies that equate to reduction in COQ as a ratio of revenue [People, Processes, product validation methods]
- Achieve a trusting and respectful with our customers for aspects of their quality expectations, ensure smart and prompt responses to any customer quality complaints or requirements.
- Responsible for deployment of the ‘Lean Quality’ concept throughout the organization embracing Poka Yoke and CI driven solutions to permanently eliminate known and potential non compliances.
Essential Job Functions
- Support departmental and functional managers to optimize their processes.
- Manage and improve key metrics including COQ, CoPQ, that include in their sub sets: Customer complaints, Rework & Scrap costs [Both External & Internal].
- Implement and sustain a system of SMART product quality checklists for NPI’s and evolve existing quality Value Add by removing and reviewing criteria for IQC, IPQC & FQC.
- Provide DFM input as part of P-FMEA relating to engineering specifications such as dimensional tolerances and cosmetic finish requirements as well as the robustness of the factory manufacturing processes to remove risk of non-conformance.
- Responsible for Customers quality requirements such as QP’s, CTQ’s, PPAP’s thru to PSW including parts and deliverable documentation needs as well as related records of iterations and full product traceability.
- Deep understanding and ability to use and teach key quality tools including SPC, Gauge R&R, Run charts, Yields data processing, RCA, 8D to implement robust tangible improvements.
- Understand and provide advice to Sales and pier staff regarding quality expectations and sign off as part of Operations on NPI’s that are complete and clear in their DFM specifications. [Advise with data where risks to quality exist]
- Support SQE by identifying part for them to monitor and key ‘At Risk’ to quality criteria.
- Maintain and sustain your departments ‘capability & functional capacity tables and Training matrices. Demonstrating cross departmental cross and excellence.
Skills and Attributes
- Bachelor’s degree or above, minimum 7 years of manufacturing experience in the electronics industry.
- Have established managerial experience [ 〉 5 years] in an International manufacturing company and be well versed in working with International customers in conference calls and face to face.
- Be very PC literate in Microsoft Office suite of packages and other quality S/W packages that are SPC and metric based.
- Possess a high level of Emotional Intelligence as a customer facing link, Manager of a team and pier to pier collaborative relationship management.
- Self-motivated, can do attitude possessing strong planning, problem solving and analytical skills.
- Able to be P&L [COQ] intelligent producing budgets for equipment, people, training, and external qualifications services.
- Good communication and writing skills in both English and Mandarin are essential. |
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